Thank you for shopping with us. We take great care to ensure your jewellery reaches you safely and on time. Please read our shipping policy below.

1. Shipping Within the UAE

• Delivery Time: Orders within the UAE are typically delivered within 1–2 business days.

• Shipping Fee: We offer free shipping on all orders over within U.A.E

• Courier Services: We use reliable courier partners such as FedEx and SMSA to ensure safe and prompt delivery.

2. International Shipping

• Delivery Time: International orders are delivered within 5–10 business days, depending on the destination.

• Shipping Fee: Shipping charges are calculated at checkout based on your location.

• Customs & Duties: International customers are responsible for any customs duties or import taxes imposed by their country. Please check with your local customs office for details.

3. Order Processing

• All orders are processed within 1 business day 

• You will receive a confirmation email with tracking information once your order has been shipped.

4. Shipping Address

• Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. Delays

• While we strive to deliver your order on time, delays can occasionally occur due to unforeseen circumstances such as weather, customs, or courier issues.

6. Lost or Damaged Items

• If your order arrives damaged or goes missing in transit, please contact us within 24 hours of delivery with photos and details. We will assist you with a replacement or refund as per our return policy.

7. Contact Us

If you have any questions about your shipment, please contact us.